Terms & Conditions
These Terms govern your relationship with the operator of omnia-casino.com. By accessing or using the services provided on omnia-casino.com, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all associated policies effective as of 6 November 2025.
Definitions
OBSERVE: Identify all relevant terminology for legal clarity.
EXPAND: Ensure all essential terms are precisely defined to avoid ambiguity.
REFLECT: Present clear definitions to facilitate user comprehension and regulatory compliance.
- Operator: Refers to MT SecureTrade Limited, trading as omnia-casino.com, with headquarters at GiG Beach, Triq Id-Dragunara, St. Julian's, STJ 3148, Malta (Company Registration Number: C56545), responsible for the management and operation of omnia-casino.com.
- User/Player: Any individual over the age of 18 who creates or holds an account and/or participates in the services offered on omnia-casino.com while physically present in New Zealand.
- Bet: A monetary stake placed by the User on a game or event offered on omnia-casino.com.
- Wager: The act of placing a bet, including the amount risked by the User.
- Bonus: Promotional credits or free spins awarded by the Operator under specific conditions as detailed in these Terms or associated bonus policies.
- KYC (Know Your Customer): The verification process requiring Users to confirm their identity and eligibility.
- Account: The registered User profile enabling participation in omnia-casino.com services.
- Responsible Gambling: The Operator's and User's shared commitment to promoting safe, controlled gambling behavior in accordance with NZ regulatory standards.
Account Registration
OBSERVE: Confirm age verification (18+), account creation steps, and user obligations.
EXPAND: Integrate KYC compliance, accuracy of personal information, and password security requirements.
REFLECT: Present a transparent, legally compliant registration procedure for NZ users.
- Eligibility: Only individuals aged 18 years or older, residing or present in New Zealand where online gambling is not prohibited by law, may register an account on omnia-casino.com. The Operator reserves the right to request proof of age and eligibility at any time.
- Registration Process:
- Submission of accurate personal information, including full name, valid email address, and date of birth.
- Email verification required to activate the account.
- Completion of KYC verification, which may include providing government-issued identification, proof of address, and other documents as requested by the Operator to comply with anti-money laundering (AML) and NZ regulatory obligations.
- User Obligations:
- Information provided during registration must be true, complete, and up-to-date. Users are responsible for maintaining the confidentiality of their login credentials and must notify the Operator immediately upon suspecting unauthorized access or security breaches.
- Multiple accounts per individual are strictly prohibited.
Regional Compliance Note: In accordance with NZ gambling laws, all Users must complete KYC prior to making withdrawals; failure to comply may result in account suspension or closure.
Betting & Gameplay Rules
OBSERVE: Outline procedures for placing, cancelling, and modifying bets; rules for conduct.
EXPAND: Address minimum/maximum stakes, types of bets, and user behavior standards.
REFLECT: Present structured rules ensuring fairness and regulatory compliance.
- Placing Bets:
- Bets may only be placed via the User's registered account on omnia-casino.com.
- Each game or event specifies minimum and maximum bet amounts; these are clearly indicated within the game interface.
- Only confirmed bets are valid; once accepted, bets cannot be cancelled or modified except in cases of technical error or system malfunction, at the Operator's discretion.
- Types of Bets: Various types of games and wagers are available, subject to availability and NZ regulatory approval. Rules for each game are accessible within the respective game section.
- Conduct in Live Casino and Chats:
- Users must refrain from abusive language, threats, or any form of harassment toward other players or staff.
- Collusion, cheating, or any form of fraudulent activity is strictly prohibited; such actions will result in immediate account suspension and potential legal action.
Legal Obligation: The Operator reserves the right to void any bet suspected of violating these rules or NZ gambling laws.
Bonus Terms
OBSERVE: Detail bonus activation, wagering requirements, prohibited actions.
EXPAND: Include timeframes, eligible games, and bonus stacking policies.
REFLECT: Ensure clarity and legal sufficiency of promotional terms for NZ users.
- Bonus Activation: Bonuses are activated according to the specific terms outlined in each promotion. Users must opt-in where required and meet any stated eligibility criteria.
- Wagering Requirements:
- Bonuses are subject to wagering requirements, typically ranging from 20x to 40x the bonus amount, unless otherwise stated. All requirements must be met within the specified timeframe (no later than 31 December 2025) or the bonus and associated winnings will be forfeited.
- Only bets placed on eligible games, as detailed in the bonus terms, count toward wagering requirements. Restricted games are clearly listed per promotion.
- Prohibited Actions:
- Bonus abuse, including but not limited to using multiple accounts, combining bonuses, or engaging in minimal-risk betting strategies to meet wagering requirements, is strictly prohibited.
- Bonuses cannot be combined with other ongoing promotions unless expressly permitted. Any attempt to circumvent this policy may result in forfeiture of bonuses and/or account suspension.
- Regional Compliance Note: All bonus offers comply with NZ advertising and consumer protection standards. Users are encouraged to review each promotion's full terms before participation.
Payments & Withdrawals
OBSERVE: Identify deposit/withdrawal methods, limits, fees, processing times.
EXPAND: Address refund conditions for bets and bonuses, AML compliance, and user protections.
REFLECT: Ensure all payment practices meet NZ regulatory standards and user expectations.
- Deposit Methods:
- Users may deposit funds via accepted payment methods, including major credit/debit cards, e-wallets, and select cryptocurrencies (subject to availability and NZ regulations).
- Minimum deposit is NZ$10; maximum limits may vary according to payment provider and user status.
- All deposits must be made from accounts registered in the User's name.
- Withdrawal Procedures:
- Withdrawals are processed to the original payment method where possible. Users must complete all KYC procedures prior to any withdrawal.
- Minimum withdrawal amount is NZ$20. Maximum withdrawal limits may apply depending on payment provider and User verification status.
- Standard processing time is up to 48 hours; external provider delays may occur. The Operator is not responsible for third-party processing delays.
- Fees and Refunds:
- No fees are charged by omnia-casino.com for standard deposits or withdrawals. However, third-party financial institutions may apply their own fees.
- Refunds for bets or bonuses are generally not permitted, except in cases of system error or unauthorized account activity, subject to investigation.
- Regional Compliance Note: All payment and withdrawal practices are in accordance with NZ anti-money laundering and consumer protection laws. Suspicious transactions may be reported to relevant authorities as required by law.
Limitation of Liability
OBSERVE: Define operator obligations, liability exclusions, and compensation limits.
EXPAND: Address technical failures, third-party interruptions, and user responsibilities.
REFLECT: Present a balanced statement protecting both operator and user rights.
- Operator Obligations: omnia-casino.com is committed to providing fair and transparent gaming in accordance with international and NZ standards. All results are determined by certified random number generators or live outcomes as applicable.
- Exclusions of Liability: The Operator is not liable for any loss or damage resulting from User error, system malfunctions, network interruptions, or third-party service failures.
- Maximum Compensation: In all circumstances, the Operator's liability is limited to the amount of the original bet or wager placed by the User.
- Legal Protections: Nothing in these Terms limits statutory rights under NZ law that cannot be excluded.
Intellectual Property Rights
OBSERVE: Specify copyright, content ownership, and usage restrictions.
EXPAND: Address software, branding, and third-party content.
REFLECT: Clearly protect operator's and licensors' intellectual property.
- Ownership: All content, software, trademarks, and other intellectual property displayed or used on omnia-casino.com are the exclusive property of MT SecureTrade Limited, its licensors, or partners, and are protected by international copyright and trademark laws.
- Usage Restrictions: Users may not copy, reproduce, distribute, modify, or create derivative works from any content or software on omnia-casino.com without the express written consent of the Operator.
- Third-Party Content: Where content is licensed from third parties, all applicable restrictions and acknowledgments apply.
Privacy & Data Protection
OBSERVE: Reference privacy policy and legal data processing.
EXPAND: Ensure compliance with NZ privacy law and provide user assurance.
REFLECT: Summarize user data rights and protections.
- Data Processing: All personal data collected by omnia-casino.com is processed in accordance with its Privacy Policy and applicable NZ data protection legislation. The Privacy Policy is available on omnia-casino.com.
- User Rights: Users may access, correct, or request deletion of their personal data as provided by law.
Changes to Terms
OBSERVE: Describe notification and acceptance procedure.
EXPAND: Address user rights upon disagreement.
REFLECT: Detail transparent and fair update practices.
- Notification: omnia-casino.com reserves the right to amend these Terms at any time. Users will be notified of material changes via email and/or prominent banner notice on the website at least 7 days prior to the effective date.
- User Options: Continued use of omnia-casino.com following such notification constitutes acceptance of the updated Terms. Users who do not agree must discontinue use of the site and may request account closure and withdrawal of any remaining funds.
- Effective Date: Unless otherwise stated, all changes take effect on the date specified in the notification (not earlier than 6 November 2025).
Termination & Suspension
OBSERVE: Identify grounds and process for account closure or suspension.
EXPAND: Address user notification and fund handling.
REFLECT: Ensure protective procedures for both operator and user.
- Grounds for Suspension or Termination:
- Breach of these Terms, evidence of fraud or illegal activity, provision of false information, or violation of NZ gambling laws may result in immediate account suspension or closure by the Operator.
- Inactivity for more than 24 consecutive months may result in account suspension, subject to notice.
- Procedure: Users will be notified via the registered email address in case of suspension or closure, with reasons clearly stated. Where possible, Users will be given an opportunity to respond or appeal.
- Funds Handling: On closure, any remaining account balance (subject to KYC and AML clearance) will be returned to the User via the original payment method, except where funds are withheld pursuant to law or regulatory investigation.
Governing Law & Jurisdiction
OBSERVE: Specify applicable law, jurisdiction, and dispute resolution.
EXPAND: Address cross-border considerations for NZ users and regulatory compliance.
REFLECT: Provide users with clear legal recourse options.
- Applicable Law: These Terms are governed by and construed in accordance with the laws of New Zealand, except where superseded by mandatory provisions of Maltese law due to Operator headquarters location.
- Jurisdiction: Any disputes arising out of or relating to these Terms or the use of omnia-casino.com shall be subject to the exclusive jurisdiction of the courts of New Zealand. Where required by law, disputes may be referred to binding arbitration in accordance with applicable NZ regulations.
- Dispute Resolution: Users are encouraged to contact customer support to resolve any issues amicably prior to initiating formal proceedings.
Contact Information
OBSERVE: Present all available contact channels.
EXPAND: Ensure compliance with NZ consumer law communication requirements.
REFLECT: Provide clear points of contact for support and legal matters.
- Customer Support: For all account, payment, or technical queries, contact omnia-casino.com via the on-site support system or through the website https://omnia-casino.com. (Please note: As of 2025, direct email and phone contacts are not specified in the current operator records.)
- Legal Correspondence: MT SecureTrade Limited, GiG Beach, Triq Id-Dragunara, St. Julian's, STJ 3148, Malta. For legal matters, correspondence should be addressed to the Operator's legal department at the registered headquarters address.
- Author: These Terms are prepared and maintained by Sophie Williams, Senior Legal-Technical Content Specialist for omnia-casino.com.
Last updated: 6 November 2025. All rights reserved. Use of omnia-casino.com is subject to these Terms and all applicable NZ regulations.